Frequently Asked Questions

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1) Does FoxTrader works on IOS platform?

FoxTrader works on Windows based platform.

2) Is FoxTrader Free to use?

We are offering single day free trial , post it you can pay segment wise Rs 590(inclusive GST) to avail 05 days usage. Please click here for charges.

3) How to install this?

Please click here to install the desired product.

4) I am interested in buying the annual subscription but i am not good in creating algo.

Our fully equipped technical team will help you in creating algos / strategies of your choice. After learning our easy functions you can start making algos on your own in short time. We keep regular free training also for our users on this.

5) How does the free trial work?

We are giving single day free usage for all segments which are available in trading account. One day trial will start as soon as user will logged in with trading credentials. In case segments added in demat after opting free trial, add on segment will be paid.

6) If wanted to buy, what different plans are available for FoxTrader?

Initially we are offering 07 day free demo. After demo client can avail half yearly and yearly plan. Rates are comparatively affordable and worth.

7) Foxtrader is live with which different brokers till now?

FoxTrader is live with JM Finanacials, Kotak Securities , Prostcosk, Profitmart, Angel Broking , AnandRathi, Nirmal Bang and many other full service & discounted brokers are in suit, there are more into pipeline to come.

8) What different types of payment options available?

One can pay using payment gateway (Pay by credit /Debit card, Online bank Transfer, RTGS, Local cheque deposit, Cash Deposit or DD).

9) When my subscription will be activated?

If anyone is paying online , subscription will start instantly just by selecting choice segment /period in application or you may take our support team help to proceed.

10) What is your Refund Policy?

Kindly check on website

11) In case of credit card payment, what about card information security?

Credit card payments are done through a Third Party secure payment gateway provided by TPSL.Every bit of information is encrypted using SSL encryption.

12) Can user cancel the subscription?

We are offering one month money back guarantee policy for all live active segments only(Applicable to half year and yearly subscription plans). Same is not available for ADD ON certificates.