Place: Mumbai( Andheri )
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Experience: 1 - 3 years
CTC: 2.5-4 Lacs P.A.
Key Skills:
Strong understanding of CRM systems (any CRM experience acceptable).
-Good knowledge of data cleaning, data entry, and database management.
-Excellent communication skills for customer interaction and internal coordination.
-Basic analytical ability to interpret customer behavior and usage patterns.
-Proficiency in MS Excel or Google Sheets.
-Detail-oriented, organized, and able to work independently.
-Financial markets understanding
Qualification: B.Com in Any Specialization
Specialization: CRM Operations
Job Function: CRM Customer Data Executive
Job Description
Key responsibilities:
- Maintain accuracy, completeness, and consistency of customer data in the CRM system.
- Work closely with Sales, Support, and Billing teams to ensure updated and correct customer information.
- Manage and clean customer records: merging duplicates, updating contact details, and performing regular data verification.
- Review subscription validity, end dates, and process renewals or validation extensions.
- Conduct customer interviews to gather feedback, identify issues, and support product improvement.
- Monitor customer activity and interactions to identify inactive or unhappy customers and support retention strategies.
Place: Mumbai( Andheri )
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Experience: 3 - 6 years
CTC: 5-7 Lacs P.A.
Key Skills:
Network Administration & Troubleshooting.
-Windows Server Administration.
-Linux Support.
-Firewall & VPN Management.
-Hardware Support.
-Backup & Storage Management.
-Documentation Skills
-Email/Exchange Administration
Qualification: Bachelors degree in IT/Computer Science
Specialization: 5+ years in IT infrastructure network/security management
Job Function: Strong hands-on experience with firewalls, AD, NAS, Windows Server, Linux
Job Description
Key responsibilities:
- Manage firewalls, VPNs, LAN/WAN, Wi-Fi, access points.
-Windows Server & Linux support, AD/DNS/DHCP administration.
-End-user support for Windows/Linux systems, hardware/software troubleshooting.
-NAS/Cloud backups, data protection, disaster recovery.
-Manage Microsoft 365/Exchange mailboxes and security.
-Software license tracking and compliance.
-Document IT assets, optimize infrastructure, implement upgrades and policies